You choose a buyer’s agent by assessing their track record, market coverage, fee structure, and how they communicate before you sign anything. Not every buyer’s agent operates the same way, and the differences in approach, access, and experience can significantly affect the outcome of your purchase. This guide explains what to look for, what to ask, and what the answers should tell you.
What Does a Buyer’s Agent Actually Do?
A buyer’s agent, also called a buyer’s advocate, represents the property buyer — not the seller. Their job is to find, assess, negotiate, and secure the right property on your behalf.
A real estate agent is legally required to act in the vendor’s best interest and achieve the highest possible sale price. A buyer’s agent works to achieve the opposite for you: the right property at the right price with the right terms.
What a buyer’s agent does in practice depends on the service you engage. Some offer a full-service package from market research to settlement. Others offer auction bidding only, or a standalone property appraisal.
Before you hire anyone, confirm exactly which services are included and which are not.
Full-Service vs Auction-Only: Know What You Are Paying For
The buyer’s agent market in Australia includes a wide range of service types. Understanding the difference upfront prevents misaligned expectations later.
Full-service buyer’s agents handle the entire process: defining your brief, researching markets, shortlisting properties, conducting due diligence, negotiating the purchase price, and managing the process through to settlement. This is the most comprehensive option and is typically suited to investors or buyers who want expert guidance across the entire decision.
Auction-only or bidding services involve engaging a buyer’s agent specifically to bid at auction on a property you have already found and assessed yourself. The fee is lower, but the scope is significantly narrower.
Appraisal or review services involve having a buyer’s agent assess a property you are already considering. This is useful if you want an independent second opinion on price and conditions but are otherwise handling the process yourself.
If your goal is to buy an investment property in a market you do not know well, a full-service engagement will give you the most comprehensive support. If you are an experienced buyer who has already done the groundwork, a more targeted service may be appropriate.
What Experience Should a Buyer’s Agent Have?
A buyer’s agent’s track record is the most reliable indicator of how they will perform for you.
General experience in property is not the same as experience in the specific market you are targeting. A buyer’s agent with deep knowledge of inner-city Melbourne may not be the right choice if you are buying in regional Queensland or Western Australia.
Ask specifically about:
How many properties they have purchased in your target market or property type What the outcomes looked like - purchase price versus comparable sales, capital growth since purchase, rental yield achieved Whether they work with investors, owner-occupiers, or both — and which makes up the majority of their work How long they have been operating and whether they have transacted through different market conditions
At Prime Pursuit Properties, our purchases since 2022 span properties across Victoria, Western Australia, Queensland, New South Wales and South Australia. We are able to share specific outcomes because our track record is what supports the advice we give.
What Experience Should a Buyer’s Agent Have?
A buyer’s agent’s track record is the most reliable indicator of how they will perform for you.
General property experience is not the same as experience in the specific market you are targeting. A buyer’s agent with deep knowledge of inner-city Melbourne may not be the right choice if you are buying in regional Queensland or Western Australia.
Ask specifically about:
How many properties they have purchased in your target market or property type What the outcomes looked like — purchase price versus comparable sales, capital growth since purchase, rental yield achieved Whether they work mainly with investors or owner-occupiers How long they have been operating and whether they have transacted across different market conditions
Growth on selected WA properties purchased by Prime Pursuit Properties clients since 2022, against a regional average of approximately 60%.
At Prime Pursuit Properties, our purchases since 2022 span properties across Victoria, Western Australia, Queensland, New South Wales and South Australia. We share specific outcomes because our track record is what supports the advice we give — not just a profile page.
How Do Buyer’s Agent Fees Work?
Buyer’s agent fees in Australia are structured in several different ways. How your agent is paid matters - because fee structures can influence the properties they recommend.
Questions to Ask Before You Hire a Buyer’s Agent
The initial conversation is your best opportunity to assess whether a buyer’s agent is the right fit. Go in with specific questions rather than relying on their pitch.
About their track record
- What markets do you currently operate in and where have you purchased in the last 12 months?
- Can you share specific outcomes — price paid, current estimated value, rental yield achieved?
- How many purchases have you completed in the market I am targeting?
About their process
- How do you source properties? Do you access off-market listings and how?
- What is your process from initial brief through to settlement?
- How do you handle a situation where a property does not stack up after due diligence?
About fees and compliance
- What is your fee structure and exactly what is included?
- Do you hold a real estate licence in the state you are buying in?
- Do you receive any income beyond what I pay you — from developers, project marketers or referral arrangements?
- Can I speak to a previous client?
Red Flags to Watch For
Not all buyer’s agents operate with the same standards. A few patterns are worth being cautious about before you commit.
Is a Buyer’s Agent Worth the Cost?
The value of a buyer’s agent comes down to what they can access, negotiate and protect you from and whether the outcome they deliver justifies their fee.
Equity gained by Prime Pursuit Properties clients who built multi-property portfolios across states - compared with buying a single property in their own market.
For investors buying in markets they are unfamiliar with, market knowledge, off-market access and negotiation experience can make a material difference to the purchase price and the quality of the asset.
The honest way to assess the value is to look at what previous clients paid and what those properties are worth now. Not to rely on a buyer’s agent’s own estimate of how much they will save you.
If you would like to understand how Prime Pursuit works and whether we are the right fit for your situation, visit our services page or talk with our team.
Frequently asked questions
Do I need a buyer’s agent to buy an investment property?
No - but a buyer’s agent can give you access to markets, research and negotiation experience that is difficult to replicate independently, particularly if you are buying in a market you do not know well. The value comes from what they actually deliver, not from the category itself.
What is the difference between a buyer’s agent and a real estate agent?
A real estate agent represents the vendor and is legally required to act in the seller’s best interest. A buyer’s agent represents you as the buyer. They are paid by you to find, assess and negotiate the right property at the right price.
How much does a buyer’s agent cost in Australia?
Fees vary depending on the agent and the service type. Full-service engagements typically involve a fixed fee or a percentage of the purchase price, usually between 1% and 3% plus GST. Some agents also charge an upfront retainer. Always confirm the full fee structure in writing before signing.

